Support

Need help with Mathberry? Most answers are below. If not, email us.

Common questions

What's free, and what's in Mathberry Plus?

Every topic starts with free practice. Mathberry Plus opens the rest of the subtopics, such as word problems, missing numbers, regrouping and three-digit math. Locked subtopics show a small lock.

How does the free trial work?

Both plans, $4.99 a month or $39.99 a year in the US, start with 7 free days. You are charged when the trial ends unless you cancel at least 24 hours before. A free trial is offered once per account.

How do I cancel?

iPhone or iPad: open Settings, tap your name, then Subscriptions, then Mathberry, then Cancel Subscription.

Android: open the Google Play Store, tap your profile picture, then Payments & subscriptions, then Subscriptions, then Mathberry, then Cancel subscription.

Deleting the app does not cancel a subscription.

I paid but the lessons are still locked. What do I do?

Open a locked subtopic, pass the grown-up check, and tap Restore purchases. Make sure you're signed in to the same Apple Account or Google account that made the purchase.

How do I get a refund?

Refunds are handled by the store. For Apple, visit reportaproblem.apple.com. For Google Play, see Google Play's refund help page.

What is the grown-up check?

Before showing anything about purchases, Mathberry asks a multiplication question written in words. It's meant to be easy for adults and hard for young children.

Where is my child's progress saved?

On the device only. Mathberry has no accounts, so progress doesn't move between devices, and deleting the app erases it.

Does Mathberry need the internet?

No. Practice works offline. An internet connection is only needed to subscribe or restore a purchase.

Still stuck?

Email support@fulltimehustleapps.com with your device model and what happened. We usually reply within a few business days. Please don't include a child's personal information.